Swim Classes Singapore

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 Latest Customer Testimonial

"Thank you Singapore Swim School for referring Coach Kenny to us. My kid aged 5 can swim for short distance. He only attended 8 lessons with Coach Kenny."

- May Ling, Clementi Customer Rating

 

"You service is wonderful. The swimming instructor response is very fast. Now my children, Clement and Stanley aged 6 & 7 are learning how to swim with Joel Tan at Tampines pool."

- Adrain, Tampines Customer Rating

 

"My son Jason like to attend Coach Kelvin swimming lesson. Coach Kelvin's lesson is always fun and he is very patience with the children."

- June, Tampines Customer Rating

 

"Coach Richmond have taught my kid Jing Wen for 3 years and she is currently taking the Swimsafer Gold standard program. Thankyou."

- Ms Toh, Bukit Batok Customer Rating

 

"My girl, Mary aged 6 was very afraid of water but after 2nd lesson she is able to put her head into the water to blow bubbles. Well done Coach Willium"

- Ailing, Jurong West Customer Rating

 

"Coach Crystal is very patience with my two kids. My kids have build up water Confident, Survival & Swimming Skills over the years."

- Judy Ong, Pasir Ris Customer Rating

 

"I took up private swimming lessons with Coach Adelyn Ho for 2 months. I'm happy that I have overcome my fear of water and now I'm able to swim for short distance without any assistance. I really look forwards to his swimming lessons. Thank you Singapore Swim School "

- Joyce, Bukit Timah Condominium Customer Rating

 

"Singapore Swim school really provide good coach like Kenny to me. I'm swimming after only 12 lessons. Thank you coach Kenny"

- Chris Pang, Tampines Customer Rating

 

"Joel 5 years old enjoys swimming with his cousins whenever we visited their Condominium. At least he can swim and safe himself. "

- Enya, Jurong East Customer Rating

 

"My children aged 5 and 6 took up swimming lessons at Tampines swimming Complex with Coach Richmond. They really enjoy his swimming lessons. Thank you SwimClasses.org "

- Shu Jing, Tampines Customer Rating

 

"My kids Sharon and Shawn both aged 7 were very scared of water. After learning with Coach Ricky from SwimClasses.org, they are able to swim across the pool in just 6 months at Hougang Swimming Complex. They really enjoy their swimming lessons now. Thank you SwimClasses.org "

- Clement, Hougang Customer Rating

Terms and Conditions

Payment
Once your reservation is made with SwimClasses.org, the placement will be held for three days. This allows time for the first full payment to be made either by cheque or bank transfer. At that time, the reservation will be confirmed.

Lesson Rate Variations
Class fees are based on four-week lesson per month (four lessons per month).

Termination
Two weeks’ notice is required from every student wishing to terminate his/ her lessons.  

Provisions for Safety and Inclement Weather 

i. 

To provide for the safety of all students and their families, the ultimate responsibility for cancelling or postponing swimming lessons because of bad weather rest solely with the swimming instructor or pool authority.  

ii. 

Any swimming lesson which has begun and must be stopped due to unforeseen circumstances such as but not limited to bad weather, will be replaced by water safety lessons, Q&A sessions or land-based drills at the discretion of the instructor. 

Attendance Policy and Make-up Provisions
For Group Lesson
Absenteeism, tardiness or cancellation of lesson for any reasons cannot be replaced for any of the group lesson plans. However, some coaches do offers make up lesson out of good will and the time slot will be in favor of the instructor’s availability.

For Private Lesson 

i. 

No makeup lesson will be provided when the student arrives late or when the pool is closed, for any reason whatsoever. Nor will either situations entitles the student for any compensations.  

ii. 

Makeup lessons may be arranged at the instructor’s convenience providing the student provide a minimum of six hours’ notice. For lessons scheduled over the weekend, notice must be received by Friday as the instructor may be unavailable to contact within the six hour window over the weekend. 

iii. 

Students must attend a minimum of four lessons every month. Failure to do so will result in the outstanding lessons being forfeited. 

Schedule for make up lessons (for the whole group) will be in favor of the instructor’s availability.

 

  

Holiday Policy 

Swimming lessons and classes will not be conducted on any of the days listed below. SwimClasses.org does not provide notification of the holiday closures. It is therefore, the student’s responsibility to be aware of any holiday closures. 


  - Singapore Public Holidays
  - New Year Eve

   - Christmas Eve
  - Chinese New Year Eve
  - Chinese New Year day 1 up to the 5th day of lunar calendar  

 

Refund Policy 

i. 

Refund requests must be made either 7 days prior to the first lesson or 7 days following payment, whichever occurs first. 

ii. 

SwimClasses.org will only make a 50% refund of the amount paid in the case of cancellation notice being given less than 7 days prior to the first lesson or less than 7 days after payment has been made.  

iii. 

Once lessons have begun, no refund will be given. This policy is strictly enforced. 

iv. 

Understanding of this refund policy prior to registration for lesson through SwimClasses.org is the student’s responsibility. 

Example 1 

The first lesson is scheduled for 11th July and payment was made on 1st July. If the customer request for a refund is made by 4th July, (7 days prior to the first lesson), the refund will be made in FULL. Requests received after 4th July will result in the customer receiving only a 50% refund.  

Example 2 

If the first lesson is scheduled for 25th July and the payment was made on 1st July, a FULL refund is only possible if the request is made by 8th July (7 days after the payment was made). Beyond that date, the customer is only entitled to a 50% refund of any money already paid. 

Example 3 

In a case where the first lesson occurs on the 7th of the month but the payment was made on the 1st of the month, NO FULL REFUND will be possible as this is less than 7 days prior to the first lesson. Only a 50% refund is possible.  

Example 4 

If the lesson is set for 4th July and the payment was made 1st June, NO REFUND would be possible after the 4th July (no refunds once lessons commence).  

Fee Transfer Policy
No transfer of fees to a third party is allowed. 

Relief of Swimming Instructor
If the scheduled swimming instructor is unavailable, SwimClasses.org reserves the right to provide a substitute swimming instructor.  

Temporary Discontinuation
Any students wishing to take a leave of absence from swimming which will last one month or more, must leave a deposit equivalent to one month’s fees in order for the instructor to hold the slot open.  

Swimming Equipment
Swimming equipment including but not limited to swimming attire, goggles, floatation boards and a swim cap must be provided by student. 

Responsibility
SwimClasses.org will not be held accountable for any claims or costs associated with those claims that arise from any injury, damage or loss of life that may occur while participating in classes or lessons. 

At the discretion of SwimClasses.org, these terms and conditions are subject to change without notice.